Recently I got a new phone ("new every 2" upgrade.)
I asked for them to transfer my contacts. The guy said he'd do it. He did it. Then he said "I also downloaded Verizon Navigator for you"
He told me it was some amount of money per month, and I can cancel at any time.
I never asked him to download it.
I was charged $9.99 for the data download.
I have a GPS. I don't need another one.
EDIT: Double screw up. The $9.99 data charge for the VZ Navigator was actually refunded. I missed that. The other data charge came from the Verizon Wireless store rep downloading music to my phone. How nice.
That charge has also been refunded, and my bill is back to the amount I expect it to be for my plan.