Last night in my inbox arrived the download instructions from Dell for my "digital download"... for an order I placed on January 16th.
Yes, folks, this means that if I had done NOTHING to get Dell to "expidite" the software delivery, it would have taken them 16 days to fulfill a digital software download order.
In 16 days, I could have ordered the software from Amazon on CD/DVD and had it shipped here by super-saver shipping. I probably could have done that twice.
In 16 days, I could have walked to Staples, bought the software, and walked back home 300 times (ignoring store hours)
In 16 days... I learned that I will NEVER be buying software from Dell again. Even if the price is cheaper.